Current Network Status

 

We proactively update this page Monday to Friday, From midnight Friday until 7am Monday customers should contact our Network Service Centre on 0800 65 65 38 or send an email to nscsupport@business.2degrees.nz for assistance.

 

Network Maintenance and Fault Restoration:

  • Network Operations Centre (NOC) is operating in a BAU state and is monitoring all activities closely during this period.
  • Standard network fault escalation process applies through your normal business unit faulting paths.

 

 

Planned Work Notifications
 

This list details planned work on our Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
 

While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.

 

Network Scheduled Work: 

 

Change ID Vendor What Start End
CHG0109137 Vocus Planned 14/08/2022 00:00 14/08/2022 06:00
Outage duration of up to 30 minutes
CHG0109252 Vocus Planned 16/08/2022 00:00 16/08/2022 06:00
2 Outages of up to 30 minutes duration each
CHG010219 Vocus Planned 17/08/2022 00:00 17/08/2022 06:00
2 Outages of up to 15 minutes duration each
CHG0109426 Vocus Planned 17/08/2022 00:00 17/08/2022 06:00
2 Outages of up to 30 minutes duration each
CHG0110346 Chorus Planned 18/08/2022 22:00 19/08/2022 06:00
Outage duration of up to 7 hours
CHG0110639 Enable Planned 19/08/2022 08:00 19/08/2022 16:00
Outage duration of up to 10 minutes
CHG0110470 Chorus Planned 23/08/2022 05:00 23/08/2022 08:00
19 Outages of up to 5 minutes duration each
CHG0110325 Chorus Planned 29/08/2022 00:00 29/08/2022 06:00
2 Outages of up to 30 minutes duration each
CHG0110436 Chorus Planned 05/09/2022 08:00 06/09/2022 17:00
Outage duration of up to 30 minutes
CHG0110440 Chorus Planned 07/09/2022 08:00 08/09/2022 18:00
3 Outages of up to 30 minutes duration each
CHG0110432 Chorus Planned 08/09/2022 08:00 09/09/2022 17:00
Outage duration of up to 30 minutes
CHG0110437 Chorus Planned 09/09/2022 08:00 12/09/2022 17:00
4 Outages of up to 30 minutes duration each
CHG0110433 Chorus Planned 14/09/2022 01:00 15/09/2022 06:59
Outage duration of up to 15 minutes
CHG0110438 Chorus Planned 15/09/2022 01:00 16/09/2022 06:59
4 Outages of up to 30 minutes duration each
CHG0110439 Chorus Planned 19/09/2022 08:00 20/09/2022 17:00
Outage duration of up to 30 minutes
CHG0110434 Chorus Planned 20/09/2022 08:00 21/09/2022 17:00
Outage duration of up to 15 minutes
CHG0110406 Chorus Planned 21/09/2022 08:00 22/09/2022 17:00
Outage duration of up to 30 minutes
CHG0110441 Chorus Planned 26/09/2022 08:00 27/09/2022 17:00
Outage duration of up to 30 minutes
CHG0110435 Chorus Planned 29/09/2022 01:00:00 30/09/2022 06:59:00
Outage duration of up to 30 minutes

 

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